Admissions Process
We are here 24 hours a day. You can reach us any time, confidentially, by calling: (707) 996-6716. You can also request a call from a member of our staff.
Your First Step to Recovery – A Simple, Compassionate Admissions Process
At Mountain Vista Farm, we understand that reaching out for help can be one of the hardest, yet most important, steps you’ll ever take. That’s why our rehab admissions process is designed to be easy, supportive, and fully confidential—so you can focus on healing while we handle the details.
Our admissions team is available 24 hours a day, 7 days a week, to answer questions and provide guidance. Whether you’re calling for yourself, a family member, or an employee, our goal is to make your transition into treatment as smooth as possible.
During the initial assessment, our licensed staff will discuss your situation, verify insurance, and determine if Mountain Vista Farm is the best fit for your recovery needs. We treat adults 18 and older in a structured, compassionate environment, ensuring each client receives a personalized treatment plan that supports long-term sobriety.
We accept most major insurance providers and Employee Assistance Programs (EAPs) and will communicate directly with your insurance company to confirm coverage. For clients without insurance, we offer affordable rehab payment options and self-pay concessions to make treatment accessible for everyone.
Here’s what makes our admissions process unique:
- Confidential 24/7 Assistance – Speak privately with our admissions specialists anytime.
- Fast Insurance Verification – We’ll help confirm your benefits before treatment begins.
- Flexible Payment Options – Affordable plans available for self-pay or uninsured clients.
- Licensed and Certified Facility – Fully approved by the State of California.
- Caring Team Support – Compassionate professionals dedicated to your recovery journey.
- Lifetime Aftercare Program – Ongoing support after treatment to help you maintain lasting recovery.
- Disability & FMLA Support – Guidance navigating disability and family leave while you focus on your recovery.
No matter your circumstances, we’ll help you take that first step toward lasting recovery. At Mountain Vista Farm, help is always just a phone call away.
Frequently Asked Questions
Who should make the call?
If you care about someone who has a problem with alcohol or other drugs and might need addiction counseling, please call us. The first call to Mountain Vista Farm is often from family members, employers or close friends. We also welcome calls from therapists, doctors and a variety of caring professionals who refer to our program. During the assessment process, it will be important for us to talk directly with our potential client, regardless of who makes that first call.
Who can be treated at Mountain Vista Farm?
Mountain Vista Farm is licensed and certified rehabilitation facility for adults (18 and over) who need alcohol and drug addiction recovery. Through telephone and face-to-face assessment, we make sure that Mountain Vista Farm is the right rehabilitation facility for the client. If there are very significant medical or psychiatric issues, which are beyond the scope of addiction counseling, we may refer to a more medically intensive setting for treatment.
What about treatment costs?
Mountain Vista Farm maintains network status with dozens of major insurance providers and employee assistance programs through its affiliation with Calnet. While insurance plans vary individually, our admissions staff will let you know what to expect before treatment starts; our managed care team works closely with providers to secure the highest level of coverage. Because we strive to keep the cost of treatment affordable, those without insurance are usually able to cover the cost of treatment.
Mountain Vista Farm is a private treatment center and we receive no public funding, so our clients arrange for payment of fees, either personally or through insurance. Many insurance plans cover treatment at Mountain Vista Farm. Our admissions staff will be happy to talk confidentially with your insurance company and let you know about your coverage for alcohol and drug addiction recovery programs. Since we work to keep our costs low, many clients are able to cover the cost of treatment themselves, even without insurance. For those callers who are not able to arrange for payment, we are able to offer referrals for other addiction counseling resources in their area.
For clients who may need to borrow funds to assist with treatment costs, we are able to refer clients or their families to an insurance brokerage specializing in loans for healthcare. (The brokerage is a completely separate organization and has no formal connection with Mountain Vista Farm.) For more information about this option, call us anytime.
How to reach us?
You can contact us any time, day or night: Call (707) 996-6716.
What Should I Bring With Me?
We look forward to welcoming you to Mountain Vista Farm. We know your decision to enter treatment has not been an easy one, but you have made a great decision that can change your life. We believe you’ll be very happy you’ve made this choice.
While our setting is relaxed and informal in many respects, you will be coming to a structured alcohol and drug addiction recovery center. As with any rehabilitation facility, there are important guidelines, some of which you might not expect without preparation. An example of this is that you should not bring your camera. This guideline helps protect our clients’ confidentiality, but it might be a surprise if you do not know ahead of time. Please help prepare yourself for treatment by reading the following information carefully.
Bring With You:
Prescription Medications: A 30-day supply. Please bring all current medications in their original containers.
Medical Information:
- Insurance cards, including Rx numbers.
- Names and telephone numbers for doctors and therapists who are currently treating you.
Clothes: Bring comfortable, casual clothes. You will not need to pack for a full month, since there are washers and dryers here. Please be aware that you should not bring any shirts that advertise alcohol or drug products. Be sure to include:
- Comfortable shoes
- Exercise clothes
- Jacket or a warm sweater
- Yoga mat
- Water bottle
- Swimming suit and beach towel (summer months)
Personal Items:
- No cloth masks (We provide sterile masks).
- Toiletries (nothing containing alcohol)
- Feminine hygiene supplies
- Alarm clock
- Stamps, note paper, and address book
- We provide bedding, but you may bring your own pillow or comforter
- Chair pads
You may bring spending money for small items — please do not bring more than $100.
Personal cell phones are permitted only at certain times during treatment.
Smoking and vaping are permitted in designated outdoor areas at Mountain Vista Farm.
Do NOT Bring:
Alcohol, drugs, coffee, or any other item containing caffeine.
Over-the-counter medications, vitamins. If you feel that you must bring over-the-counter drugs, they must be given to staff on arrival and approved by the physician before they may be used. Please be sure that any over-the-counter medications/vitamins are in the original bottles.
Your car: It is problematic to leave your car at Mountain Vista Farm. We ask that you make arrangements for someone else to drive you or for someone to remove your car from the premises if you must drive yourself.
Valuables: Please leave home any expensive items, such as jewelry or other items of high value.
Other Small Electronics (anything with an internet connection) are not allowed unless approved prior to your admission into the program. You may bring your personal cell phone.
Items not allowed in treatment:
- Weapons of any kind.
- Cameras.
- Computers, electronic games, and anything with an internet connection.
- Pets (even for visits).
- Skateboards, golf clubs, other athletic equipment.
- Over-sized bottles of vitamins, nutritional supplements, or protein powder.
Since we will ask you to focus yourself fully on recovery, we discourage your bringing books and magazines that are not directly recovery related.